How to Choose Reputable Movers in Chapel Hill

Moving to Chapel Hill doesn’t have to be a stressful experience. It can be a fun and enjoyable one – if you take the time to plan ahead. Part of the planning involves making the right choice in moving companies. When considering which residential or commercial movers to choose, it’s important to do your homework weeks or months in advance. The one you choose can spell the difference between a positive experience and a negative one.

First and foremost, focus on movers with experience in moves to and from Chapel Hill. You will be assured that they know the local area, the shortcuts to take to get there, the neighborhoods, the space requirements, and the local regulations. Here at Excellent Point Movers, for example, we specialize in moves in Chapel Hill NC, population 61,000 people and the home of the campus of the University of North Carolina.

We’re well-versed in moves in this college town and 15th largest city in the state known for its higher education, business opportunities, nightlife, rapid growth, and arts and cultural scene, not to mention its healthy economy.

The process of choosing a mover can be overwhelming, though, which is why we’ve compiled this guideline on how to settle on a reputable moving company in Chapel Hill.

Here’s what you should ask your Chapel Hill movers.

1.     Ask Them About Experience and Years in Business

The first question is: how long have you been in business? If they’re brand new, they may not have the tried-and-true experience you need to handle your move. It may be hard to research them due to the limited information online. But this doesn’t mean they’re disreputable; just be prepared to dig a lot more. In fact, they could bring a fresh optimism and vigor to the job.

It’s usually best to go with an established company that’s been around for a while and that has built up a solid reputation in Chapel Hill. Make sure they have an actual address (not a PO Box or home address) and make sure they specialize in your needed move type, such as local, long-distance, residential or commercial.

2.     Ask Them For Their License and Insurance

If the company rep can’t provide proof of these, move on. This places your property and belongings at risk. Look for licensing and insurance info on the company website, featuring the Department of Transportation (DOT) wording.

3.     Ask Them About Their Services

Maybe you need a simple local move that’s pretty straightforward. Or maybe you have a complex corporate relocation with a lot of moving parts. Make sure they are well-equipped to handle the size and scope of your move. Most have no problem with standard residential home moves within the targeted area, but some don’t do the extras, such as moving valuables, antiques, pianos, gun safes, sectionals, hot tubs, and pool tables.

There’s a simple way to solve this uncertainty. Just ask them when you call for a quote.

4.     Ask Them For Reviews and Referrals

Most companies have online reviews on their websites. If not, hit up Google or Yelp and look for a solid four or five star rating. Don’t be scared off by a negative review here or there. You should be more concerned with how the company responds to that negative review. They should respond in a fast and respectful manner, offering a sincere apology and a way to make it right.

Ask the company for referrals of past clients. Call them and ask about their experience. What did they like and dislike about the mover? Were they satisfied with the job done?

5.     Ask Them About Their Service Area

This should be an obvious first step, and one that’s easily verified by looking at their website. Check that they service your area or town before calling. But if you don’t see your specific community on their list, call them anyway and ask. They may offer service there but just don’t have it listed.

6.     Ask About Their Moving Equipment and Capabilities

Not all movers offer the same things or have the same capabilities. As a general rule, national franchises have large fleets and vast resources such as manpower and heavy equipment. They may be able to move everything you have, such as flat screen TVs, artwork, pool tables and pianos.  Smaller, independent, local owners often operate with just a truck or two and may not be able to haul all that extra stuff. It all depends on the mover. Always call and ask so you can choose the appropriate match.

Warning Signs to Keep in Mind

Of course, even with all the research in the world, a moving company could just be a bad choice. They may not gel well with you, or they just don’t put customers first. Whatever the case, here are some warning signs to keep in mind during your search:

  • Too-good-to-be-true bids. Any estimate that’s waaay lower than the rest should be cause for alarm. Some movers try to wow you with low-ball offers that sound great at first but when the final bill comes, you’re hit with hidden fees you weren’t expecting. Or worse, they take your deposit and run. You get what you pay for so don’t fall victim to the lowball offer.
  • Unprofessional behavior. Showing up late for an estimate, an unfriendly demeanor, condescending tones, unkempt appearance, failure to return calls…these are all signs of unprofessionalism. Hire only courteous professionals who will respect your time and property.
  • Large up-front deposits. Any movers who charge a deposit of more than 20% should be avoided. Most won’t ask for anything until the move is completed. But in the event of a complicated, long-distance relocation for a business, you may have to give a deposit. In this case, use a credit card and not cash.

Contact Excellent Point Movers in Chapel Hill

You’ll soon find out that Excellent Point Movers checks off all your boxes! It all starts with a free quote, so contact us at 919-980-9158 to book a relocation to Chapel Hill. We are open seven days a week from 8 a.m. to 6 p.m. and are based in nearby Apex NC.


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